Just sacked my vets.... Any experiences.??

[debbie560]

I have just sacked my vets today...

Still in shock actually... but hey... I have 3 weeks to find another one....

Well just got back from the vets... who is now sacked... Thursday was bad enough when the kittens went for their vaccines and microchip, 4 of the kitten had to be re microchipped... they went right through the skin.... plus got home with 2 pets passports with nothing in them... and two pets passports with new owners with information missing???

NOT HAPPY at all.... this is the second time this has happened... now as a fully qualified Micro chipper my self I was really angry... I CANT get the chips here, or I would do it my self......

My kittens where still, purring in fact.... no moving no wriggling... STILL.... grrrrr... Then to top it all I could not pay the bill, I have 2 bank accounts for the vets one Dutch one German.... and my precious VISA CARD... I could not find my DUTCH card.... but thought hey no worries German one is Maestro... I have used it in England for god sake... Nope the machine would not take it.... any ways the receptionist ( I will miss her she is so nice) said don't worry you are back on Monday pay us then.... I thought okay... No worries... went to today had 5 first vaccines came to pay.... CASH!! to include my vaccines and chips from the other day!! 1,157.75 euros was my bill, walked out... to my car and just happened to look at the bill... MY breeders discount which is not that much was missing, I went from me paying 30 euros for the first vaccine to 40 euros.... I went back in to discuss it.. to be confronted by the vets wife..... who told me I had lost my discount because I did not pay... in full AT the time of consult...??? 4 and a half years I have used this vet.... THOUSANDS of Euros I have spent there every time paying in full.... This years alone from January which is our financial year!! so far I have paid in excess of 3 and a half thousand... with blood test checks, vaccinations... etc etc....AND I LOSE my discount because they can't take my card... SHE said we have to pay extra???? to use a German card and or Visa... and this is my problem why?? Maestro I live on the border can use it in all other shops???

THIS IS NOT A SMALL PRACTICE..... they have 6 vets working most of the time....

AND.... so for 3 days wait 2 of them weekend.... I LOOSE MY BREEDERS discount SHE said yes!!! I said BYE......


It takes me 45 minutes to get there, then 45 minutes back...I sometimes I have to wait over half an hour after my appointments... for all the paperwork, and sometimes I have waited over 40 minutes to be seen despite having an appointment...

The vets them selves normally are excellent and very thorough, which is why I have stayed with them for so long plus the clinic for HCM test etc is attached to them... I now will have to go to Utrecht which is 2 hours drive...

But NOT ANY MORE.... ENOUGH IS ENOUGH.. it was only 3 months ago I had long discussion with Jan the owner, because of the problems with the microchips... plus 3 months after some kittens left I found out they had not sent the chip papers off... very angry owners on my back, and I KNEW nothing...

I asked them to send them in the post so I could do it my self they said NO>>>> it might get lost you have to come and get it????


Thank god Amber is going to be a vet>>>>> only 8 more years to wait.. lol...