I'm soooo annoyed with Zooplus!!!

Sorry for the rant guys but Im just a little annoyed with Zooplus. Last week Ive ordered all my kitty goodies, including the Wicker Dome Cat Basket ready for Hanks arrival on Sat.

http://media.zooplus.com/bilder/wick...0/9292_1_2.jpg

They sent me an email confirmation that ALL had been dispatched (including the tracking number etc...). So I'm expecting my goods to arrive very soon. But 10 mins ago, I got an email, telling that the basket is OUT of STOCK! :AddEmoticons00932: Why did they just tell me now?! I really like the Wicker Carrier so Im just a little bit annoyed that they didnt tell me sooner, coz I could have arranged or bought it from somewhere else.

I've been searching online for shops that sell the same basket, but I cant find any that is the same size or deliver the next day. :AddEmoticons00924:

Im so dissapointed. :cry:

Frustrating :(
Ive had that with some bits n pieces on Amazon. It shows as 'in stock' yet 2 days after ordering I get an email from the 3rd party company saying they are out of stock but will be receiving new stock 'soon'.

This any use? (Im not sure on their delivery turnaround)
Willow Iglo basket natural with door 60 cm

I'm afraid that's one of the big diseases of most webshops...
I have no experience with Zooplus in the UK, only with the one based in Holland, and I always got my orders on time so far...

I've just had an email from Zooplus cancelling my cat tree order saying it is out of stock after accepting my order! I still have time though to order another. Sorry about your basket, that must be really disappointing.

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Originally Posted by Karena

I've just had an email from Zooplus cancelling my cat tree order saying it is out of stock after accepting my order! I still have time though to order another. Sorry about your basket, that must be really disappointing.

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Oh no! Weve just ordered a cat tree too? What did you get? We got the Paradise Cat Tree... :frustrated:

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Originally Posted by Tomiam

Frustrating :(
Ive had that with some bits n pieces on Amazon. It shows as 'in stock' yet 2 days after ordering I get an email from the 3rd party company saying they are out of stock but will be receiving new stock 'soon'.

This any use? (Im not sure on their delivery turnaround)
Willow Iglo basket natural with door 60 cm

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Thanks for the link hun, really appreciate it, but seems a little steep on the price tho :cry: but Ill check on their delivery and see what they can offer.

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Originally Posted by Karol

I'm afraid that's one of the big diseases of most webshops...
I have no experience with Zooplus in the UK, only with the one based in Holland, and I always got my orders on time so far...

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Yeah that is true Karol. Should have really bought it a little earlier but I guess I took the 'fast delivery' for granted, as we bought a cat litter box from them last month and it arrived within two days. Here's me thinking that the Xmas rush is over and it'll be no problem getting the items within a week. Pah!

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Originally Posted by RiaBoo

Oh no! Weve just ordered a cat tree too? What did you get? We got the Paradise Cat Tree... :frustrated:

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The paradise tree I'm afraid. I'm surprised they let you go ahead and order when they have told me it's out of stock! Seems a bit odd - why don't they tell you when you are ordering :frustrated:

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Originally Posted by Karena

The paradise tree I'm afraid. I'm surprised they let you go ahead and order when they have told me it's out of stock! Seems a bit odd - why don't they tell you when you are ordering :frustrated:

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Hrmmm... well it says on 'My Orders' that the cat tree had been 'sent' so I dont know what's going on, I swear I'll go mad if they email to tell me it's out of stock! :curse: , Ive also just looked on their UK site and the Cat Basket that I ordered is still available to buy.:cynical:

when did you order yours? Maybe I should try ordering it again? very odd. The email which I have just re-read said: Due to unforeseen delivery problems, the product you ordered is currently unavailable. For this reason, we were forced to cancel your order. So maybe it isn't out of stock? Who knows what is going on!