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20th January 2010, 06:32 PM #1Administrator
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I'm soooo annoyed with Zooplus!!!
Sorry for the rant guys but Im just a little annoyed with Zooplus. Last week Ive ordered all my kitty goodies, including the Wicker Dome Cat Basket ready for Hanks arrival on Sat.
They sent me an email confirmation that ALL had been dispatched (including the tracking number etc...). So I'm expecting my goods to arrive very soon. But 10 mins ago, I got an email, telling that the basket is OUT of STOCK!
Why did they just tell me now?! I really like the Wicker Carrier so Im just a little bit annoyed that they didnt tell me sooner, coz I could have arranged or bought it from somewhere else.
I've been searching online for shops that sell the same basket, but I cant find any that is the same size or deliver the next day.
Im so dissapointed.
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20th January 2010, 06:44 PM #2
Frustrating :(
Ive had that with some bits n pieces on Amazon. It shows as 'in stock' yet 2 days after ordering I get an email from the 3rd party company saying they are out of stock but will be receiving new stock 'soon'.
This any use? (Im not sure on their delivery turnaround)
Willow Iglo basket natural with door 60 cm
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The Following User Says Thank You to Tomiam For This Useful Post:
RiaBoo (20th January 2010)
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20th January 2010, 07:33 PM #3Cool Cat
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I'm afraid that's one of the big diseases of most webshops...
I have no experience with Zooplus in the UK, only with the one based in Holland, and I always got my orders on time so far...
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20th January 2010, 08:00 PM #4
I've just had an email from Zooplus cancelling my cat tree order saying it is out of stock after accepting my order! I still have time though to order another. Sorry about your basket, that must be really disappointing.
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20th January 2010, 08:21 PM #5Administrator
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Oh no! Weve just ordered a cat tree too? What did you get? We got the Paradise Cat Tree...
Originally Posted by Karena
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20th January 2010, 08:25 PM #6Administrator
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Thanks for the link hun, really appreciate it, but seems a little steep on the price tho Originally Posted by Tomiam
but Ill check on their delivery and see what they can offer.
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20th January 2010, 08:28 PM #7Administrator
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Yeah that is true Karol. Should have really bought it a little earlier but I guess I took the 'fast delivery' for granted, as we bought a cat litter box from them last month and it arrived within two days. Here's me thinking that the Xmas rush is over and it'll be no problem getting the items within a week. Pah! Originally Posted by Karol
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20th January 2010, 08:44 PM #8The paradise tree I'm afraid. I'm surprised they let you go ahead and order when they have told me it's out of stock! Seems a bit odd - why don't they tell you when you are ordering Originally Posted by RiaBoo
Oh no! Weve just ordered a cat tree too? What did you get? We got the Paradise Cat Tree...
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20th January 2010, 08:50 PM #9Administrator
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Hrmmm... well it says on 'My Orders' that the cat tree had been 'sent' so I dont know what's going on, I swear I'll go mad if they email to tell me it's out of stock! Originally Posted by Karena
The paradise tree I'm afraid. I'm surprised they let you go ahead and order when they have told me it's out of stock! Seems a bit odd - why don't they tell you when you are ordering
, Ive also just looked on their UK site and the Cat Basket that I ordered is still available to buy.
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20th January 2010, 09:02 PM #10
when did you order yours? Maybe I should try ordering it again? very odd. The email which I have just re-read said: Due to unforeseen delivery problems, the product you ordered is currently unavailable. For this reason, we were forced to cancel your order. So maybe it isn't out of stock? Who knows what is going on!
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